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First Time User > General


What should I know about a card before buying a card? (0f13c)
In order to make sure you are getting a fair deal, you should always ask the
following questions:

  • What is the per-minute rate for calls within the U.S.?

  • What is the per-minute rate for calls to my international destination?

  • Are the rates the same 24 hours a day?

  • Is there a higher rate for the first minute than subsequent minutes?

  • Will I be charged for calls that are not completed?

  • Are there any connection fees or surcharges?

  • Are there any monthly/weekly maintenance fees?

  • Is there a connection fee for international calls? If so, how much?

  • Can I place more than one call without redialing the PIN?

  • Will I be notified when one minute is remaining?

  • Can I reach a customer service operator 24 hours a day?

  • When does the card expire?


Who should use a prepaid phone card? (95e9c)
International callers, business people, travelers, students, payphone users and anybody seeking to dramatically reduce their home or business long distance phone bill.

Why should I use a prepaid phone card? (7e02c)

Savings

  • 1st-USA.com can save you up to 80% on your long distance calling.

  • Use a calling card at hotels to avoid expensice per minute rates and surcharges.
    A phone call from a hotel without a prepaid calling card can cost $1.00 or more per minute.

  • Students often do not have any access to long distance service in dorms. When they do, it is
    often expensive. A prepaid calling card typically cost less than dialing long distance from a
    dorm phone.

  • Travelers can use 1st-USA.coms to call to and from the U.S. to
    virtually any country in the world and from the World back to the U.S.

  • Cellular phone users will save when using prepaid 1st-USA.coms for international calling.


Convenience
  • Phonecards provide convenience if you must use a phone but are caught without change or other
    money.

  • Parents find phonecards a great way to make sure their children can call home, from anywhere, anytime they need.

  • Businesses find that distributing phonecards to their traveling employees is a convenient and inexpensive way to handle their
    long-distance needs.


Can I use a phone card anywhere? (b423d)
1st-USA.com offers calling cards that will allow you to call to virtually any country worldwide from the U.S. We also offer cards that will allow you to call from over 130 countries worldwide back to the U.S. at rates typically much less than if dialed direct. You can also use calling cards with virtually all cellular networks and payphones, but you should check first before placing a call. Find a card perfect for your needs by using the rate finder atop this page or any page within the website.

How do I place an order online? (71620)
Order a prepaid phone card in just 3 easy steps:

  1. Use the rate finder atop this page or any page within the website.

  2. Purchase the calling card that best fits your needs online.

  3. Receive PINs instantly and make your call.


Most orders are fulfilled instantly (Instant PIN Delivery), however, our security software randomly selects some orders to be manually verified. Your order will show as "pending" during this period. This process further enables us to thwart fraudulent orders from being placed.

Where can I find instructions for my phone card? (90540)
You can find calling instructions for your card here. Click on the appropriate card image to go to the corresponding product page for the information you need. You can also refer to the receipt email sent to you at the time of your purchase.



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